Cisneros - Alcala de Henares

Paseo De Pastrana 32, Alcala de Henares, Spain, 28803show map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Spain

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Overview

Cisneros is situated in the centre of Alcala de Henares in 20 minutes walking distance from Calle de Alcala. The venue was opened in 1995 and remodeled in 2009 offering guests 42 rooms. It features 24-hour room service, laundry service and housekeeping service as well as a safety deposit box, a lift and a carpark.

The property is located 22 km away from IFEMA. The center of Alcala de Henares is 20 minutes' walk from this hotel.

Cisneros enjoys a convenient location within a 15-minute drive to Torrejon Afb airport.

Rooms

Flat-screen TV, a work desk and TV with DVD player are featured in each of the non-smoking rooms. All rooms at the hotel have double beds, single beds and twin beds in the bedrooms plus a tub, a shower and a bidet in the bathrooms.

Eat & Drink

A continental breakfast is served daily at the restaurant. The cosy restaurant offers delicious meals. The café bar is ideal for a relaxing drink. The bar El Gurugu is located 600 meters away.

Services

The hotel offers car and bicycle rental services on site.

Relax

At this hotel you can find cots and board games for guests traveling with children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 9.90 per day.

Year renovated:   2009.  Number of rooms:   42.

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Facilities
Wi-Fi
Parking

EUR 9.90 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Aerobics

Spa and relaxation

Sauna

Laundry

Sports & Fitness

  • Canoeing
  • Pedal boating
  • Hiking
  • Basketball
  • Table tennis
  • Aerobics

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Tours/Ticket assistance

Dining

  • Full board
  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Lunch
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Game room

Spa & Leisure

  • Casino
  • Garden area
  • Leisure/ TV room
  • Sauna

Room features

  • Individual air conditioning
  • Central heating
  • Connecting rooms
  • Terrace
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 12:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotChildren above
2 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
El GuruguEl Gurugu2000 ftCarretera de Pastrana Km, 5
Casa MartaCasa Marta2900 ftCalle Santa Clara, 10
Sexto SentidoSexto Sentido3200 ftC/ Francisco Diaz, 1
El pozo de los saboresEl pozo de los sabores3300 ftCalle Carmen descalzo
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Spanish National ArchivesSpanish National Archives3700 ft
Instituto CervantesInstituto Cervantes4600 ft
Principe de Asturias University HospitalPrincipe de Asturias University Hospital2.8 mi
Alcalá de HenaresAlcalá de Henares1.2 mi
La GarenaLa Garena1.5 mi
Cervantes MuseumCervantes Museum3700 ft
Alcala´s UniversityAlcala´s University4300 ft
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Getting around
Airports
Torrejon Afb (TOJ)3.9 mi
Barajas (MAD)10.8 mi
Train
Alcalá de Henares1.2 mi
La Garena1.6 mi
Underground
Jarama9.0 mi
Henares9.3 mi
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Reviews
7.4
Very goodBased on  231  reviews

Rating by category:

8.0
Location
6.0
Rooms
8.0
Service
  • 10.0
    Exceptional

    staff, design, breakfast, comfort, location.we chose this hotel based on location and rate. we were looking for a hotel that was halfway between our home on the costa blanca and the ferry port of bilbao. we did not realise that we had chosen the town that was the birthplace of cervantes, the author of don quixote. so we had a history trip as well as a stopover. a good chice for us

    no complaints at all

  • 8.2
    Fabulous

    The staff were very friendly and spoke very good English. They were also very helpful whenever I needed directions or taxis. The hotel was not much to look at from the outside, but the rooms were a very good 3 star standard on the inside.

    The breakfast was was not what I was expecting. It would normally include cold cuts, cheeses, eggs, etc. but these were not provided. Just bread and butter. Beware that it is about a 20 minute walk to the centre. This can be quite annoying until I realised that there are very few hotels closer to the centre than this. I would have been nice to have an information pack in the room as well as an English tv station.

  • 8.2
    Fabulous

    Faboulous!

  • 9.2
    Superb

    This was my second stay after several years. It is still a great choice, a budget hotel with very friendly staff, a short walk to the old town of Alcala de Henares. Recommended.

    Breakfast is a bit basic and the same every day. But then this is a budget hotel.

  • 7.8
    Fabulous

    Friendly and helpful staff; clean and modern decor; comfortable bed; effective air conditioning.

  • 7.4
    Very good

    Nice hotel, easy to reach from the Barajas airport. We had a stop over on the way to Barcelona. Everything worked including air conditioning (important!). No complaints, would go there again.

  • 10.0
    Exceptional

    Good location. Walking distance of old town. Access to bus to train and bus station. Clean rooms. Simple breakfast. Helpful, friendly staff.

  • 6.2
    Good

    We were travelling for pleasure and wanted something away from Madrid center. Hotel is not close to anything, nowhere to eat close by. No parking except at the hotel itself which is expensive. For business this hotel would be okay

  • 9.6
    Exceptional

    The hotel was in a good location just a few minutes (12) walk from the Town centre and I must say what a fanastic town centre Alcala de Henares is. I had no idea that I had chosen such a fantastic location! As other people have said the girls on the front desk are really really helpful. The hotel was clean, smart, and comfortable. The free wi-fi was great. The car park below the hotel was useful and I don't think over expensive at 9 euros a night - better than in the street. We used this hotel travelling down to Granada and on the way back.

    Being english I like my tea making facilities the hotel had no faciltites for this at all - in fact we found that none of the hotels we stopped at had these facilities so next time we will take a travel kettle. Mind you as a result we crossed the road and went to the bar in between the flats and had a couple of coffees and a lager for less than 5 euros plus a couple of tapas - completly spainish brilliant!

  • 9.2
    Superb

    All staff were extremely helpful and friendly. The hotel and rooms were all very clean. Hotel very convenient for Madrid airport.

    Only food served in hotel is breakfast. There are bars nearby but surroundings might seem intimidating to some people, but we found staff in bars and shop nearby to be very welcoming and friendly.

  • 6.6
    Good

    Just a few minutes walk into Alcala town, but without the parking problems that you get if staying in the centre. Clean rooms, with air- con, pretty much the usual modern "standard" that you will find all over the world, but with a spacious walk-in shower; better than a shower over a bath that most places have. Decent breakfast selection (for a continental, that is) which is available from 7 - 11.

    No bar or restaurant, but there are a couple of bars over the road and plenty of restaurants in town. Bed was a bit hard for my liking.

  • 6.2
    Good

    Praktischer Wirelesszugang, Freundliche Mitarbeiter, very helbfull front office staff.

    No Restaurant, no staff for Breakfast (to prepar fresh coffee an not only coffeemachine.)

  • 8.0
    Fabulous

  • 6.2
    Good

    Een nette zakelijke, maar tamelijk onpersoonlijke standaard kamer met een groot ommuurd balkon waar je niet overheen kunt kijken. De badkamer op zich prima, met mooi natuursteen afgewerkt en heel functioneel. Wel wat is dan verder nog positief. In 30 minuten rij je naar de terminals van Barajas, het vliegveld van Madrid. In ongeveer 10 minuten loop je naar het centrum van Alcala. Onder hotel is redelijk goede afgesloten parkeer garage (ca. € 10,-). De receptionist die ons hielp sprak behoorlijk Engels en was correct, voorkomend en vriendelijk. Je krijgt een zeer eenvoudig (continentaal) ontbijtbuffet.

    Je betaalt niet zo heel veel, maar in feite alleen een hotel om te overnachten en te slapen. Het is er gehorig en dus kun je het vrijproces van je buren goed volgen. Een beetje buiten het centrum in een niet erg gezelige woon/zakenwijk. Het hotel heeft geen sfeer of een eigen identiteit. De lift van het hotel komt niet tot het niveau van de parkeergarage, dus tevoren op de straat je koffers uitladen.

  • 8.8
    Superb

    El personal de recepción, más amable imposible. El desayuno buffet, estupendo e incluido en el precio de la habitación. El precio del parking y la amplitud. Cercano al centro y con autobús muy cerca.

    Las camas muy duras, nos levantamos con dolor de espalda. Aunque eso es muy personal.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Spain

Use Badge
Good to know
Check-infrom 12:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotChildren above
2 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Torrejon Afb (TOJ)3.9 mi
Barajas (MAD)10.8 mi
Train
Alcalá de Henares1.2 mi
La Garena1.6 mi
Underground
Jarama9.0 mi
Henares9.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
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