7.2
Very good192 reviews

Hotel Cisneros - Alcala de Henares

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1 room2 Guests
Highlights
TripAdvisor Traveler Rating
read all 218 verified reviews
TripAdvisor Traveler Rating
10of 18 hotels in Alcala De Henares
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Paseo De Pastrana, 32, Alcala de Henares, Spain, 28803
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Overview

Placed near restaurants and bars, in 14 minutes' stroll from the old cathedral "Magisterial Church of Sts Just and Pastor", the 3-star Cisneros Alcalá de Henares comprises a baggage storage and a lobby area. Boasting a quiet location, the pet-friendly hotel invites guests to an a la carte restaurant serving local dishes.

Location

This hotel is in the center of Alcala de Henares, just 37 minutes’ drive from Adolfo Suarez Madrid-Barajas airport. The city center is close by, about 15 minutes' walk away.

Paseo de Pastrana-Entrepenas bus station is located 5 minutes away from this property on foot.

Rooms

Furnished with a writing desk, some of the 42 rooms feature individual climate control and individual air conditioning along with TV and WiFi. Some units come with a private bathroom with a separate toilet.

Eat & Drink

A breakfast is served in the café. The cozy lounge bar has a terrace and lounge. Dining options also include Casa Arlanza, set a mere 8 minutes' walk away.

The hotel offers a full breakfast at the price of EUR 3 per person per day. 

Leisure & Business

There is a business center available for corporate travelers.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 9.90 per day.

Year renovated:   2009.  Number of rooms:   42.

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Facilities
Most popular facilities
Wi-Fi
Parking

EUR 9.90 per day

Baggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Coffee shop

Laundry
TV

Flat-screen TV

Elevator

General

  • Wi-Fi
  • Parking
  • Baggage storage
  • 24-hour services
  • Food/ Drinks
  • Laundry
  • TV
  • Elevator

Sports & Fitness

  • Hiking

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room view

  • Sea view
  • Garden view
  • City view
  • Lake view
  • Mountain view
  • Pool view
  • River view

Room features

  • In-room air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies
  • Telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 12:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are not allowed.
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Rooms and availability

Economy Double Room for Single Use
  • Bed options:
    1 Double bed
  • Max:
    1 person
room details
Honeymoon Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max:
    2 persons
  • Free Wi-Fi
  • Bathtub
  • Balcony
room details
Double Room Adults only
  • Bed options:
    2 Single beds or 1 Double bed
  • Max:
    2 persons
  • Free Wi-Fi
  • Non-smoking
  • Bathtub
  • Balcony
room details
Show 6 more room typesLess
Location
Paseo De Pastrana, 32, Alcala de Henares, Spain, 28803
  • City landmarks
  • Nearby
  • Restaurants
Plaza Santos Ninos s\u002Fn
Magisterial Church of Sts Just and Pastor
3800 ft
Plaza Quinta de Cervantes s \u002F n
Centro de Interpretacion 'Los Universos de Cervantes'
3800 ft
Gallery
Casa de la Entrevista
3800 ft
Plaza Cervantes 12 Junto al polideportivo El Juncal
Parque Arqueologico La Casa de Hippolytus
3900 ft
Church
Ermita del Santo Cristo de los Doctrinos
3800 ft
Plaza Puerta de Madrid
Puerta de Madrid
3900 ft
28803 Alcala de Henares
Sementales Park
3000 ft
Plaza Puerta del Vado 0
Telepizza
2300 ft
Calle Vaqueras 1
Meson por las Bravas
3500 ft
Getting around
Airports
Adolfo Suarez Madrid-Barajas (MAD) 15.7 mi
Train
Alcalá de Henares 1.2 mi
La Garena 1.6 mi
Metro stations
Jarama 9.0 mi
Henares 9.3 mi
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.2
Very good192 reviews
Location8.4
Rooms8.0
Service6.0
Dining8.2
  • 9.0
    Perfect

    We stayed for a week for work purposes.. hotel is renovated from not so long ago. rooms are spacious, with simple but nice decoration and bathroom with a huge shower tray very comfortable for people with reduced mobility. Fantastic cleanliness and perfect location for us who had to go every day to the area where the Alcala fair is located. To emphasize the kindness and treatment of ALL the staff. Lució the owner gave us all kinds of facilities from the first moment, what a gentleman and what a class. Lucia was charming, Mila my fellow countryman was equally charming and Cristian the boy who is in reception exactly like his two classmates. I want to thank you all for the treatment received, it's nice to be in a hotel and feel at home. You are all great!!! If one day I go back to Alcala I will not hesitate to stay there. I recommend it 100% for its location. price and cleanliness, I put a 10 because you can't put a 20.

    Everything is perfect

    Clifford United Kingdom, 
  • 9.2
    Perfect

    It was centrally located. I enjoyed the hotel and its staff, helpful! You can also visit Brasbeer that offers excellent meals.

    Steven United States of America, 
  • 8.0
    Great

    Friendly staff, they received us very well at the reception and when we left they told us what to visit and which road to take to continue our journey. beds are very comfortable, two singles together that form a bed of 2 meters, approx. air conditioning was on and despite the heat of the street in August was very good in the room. The shower is very big and bathroom is well equipped.

    I liked everything, for saying something that we didn't get the cafeteria open either after dinner or in the morning for breakfast, I don't know if it would be something punctual. From the room you could see the recording of the roof of the ground floor and air machines, not a spectacular view but it is the least because we were very well to spend the night halfway through our trip.

    Mick United Kingdom, 
  • 9.0
    Perfect

    private parking on-site was provided. a reasonable base for exploring alcalá de henares. we greatly enjoyed staying at cisneros. location, an easy walk to all attractions.

    Walter United States of America, 
  • 10.0
    Perfect

    staff, design, breakfast, comfort, location.we chose this hotel based on location and rate. we were looking for a hotel that was halfway between our home on the costa blanca and the ferry port of bilbao. we did not realise that we had chosen the town that was the birthplace of cervantes, the author of don quixote. so we had a history trip as well as a stopover. a good chice for us

    no complaints at all

    United States of America, 
  • 8.2
    Great

    The staff were very friendly and spoke very good English. They were also very helpful whenever I needed directions or taxis. The hotel was not much to look at from the outside, but the rooms were a very good 3 star standard on the inside.

    The breakfast was was not what I was expecting. It would normally include cold cuts, cheeses, eggs, etc. but these were not provided. Just bread and butter. Beware that it is about a 20 minute walk to the centre. This can be quite annoying until I realised that there are very few hotels closer to the centre than this. I would have been nice to have an information pack in the room as well as an English tv station.

    United States of America, 
  • 8.2
    Great

    Faboulous!

    United States of America, 
  • 9.2
    Perfect

    This was my second stay after several years. It is still a great choice, a budget hotel with very friendly staff, a short walk to the old town of Alcala de Henares. Recommended.

    Breakfast is a bit basic and the same every day. But then this is a budget hotel.

    United States of America, 
  • 7.8
    Very good

    Friendly and helpful staff; clean and modern decor; comfortable bed; effective air conditioning.

    United States of America, 
  • 7.4
    Very good

    Nice hotel, easy to reach from the Barajas airport. We had a stop over on the way to Barcelona. Everything worked including air conditioning (important!). No complaints, would go there again.

    United States of America, 
  • 10.0
    Perfect

    Good location. Walking distance of old town. Access to bus to train and bus station. Clean rooms. Simple breakfast. Helpful, friendly staff.

    United States of America, 
  • 6.2
    Nice

    We were travelling for pleasure and wanted something away from Madrid center. Hotel is not close to anything, nowhere to eat close by. No parking except at the hotel itself which is expensive. For business this hotel would be okay

    United States of America, 
  • 9.6
    Perfect

    The hotel was in a good location just a few minutes (12) walk from the Town centre and I must say what a fanastic town centre Alcala de Henares is. I had no idea that I had chosen such a fantastic location! As other people have said the girls on the front desk are really really helpful. The hotel was clean, smart, and comfortable. The free wi-fi was great. The car park below the hotel was useful and I don't think over expensive at 9 euros a night - better than in the street. We used this hotel travelling down to Granada and on the way back.

    Being english I like my tea making facilities the hotel had no faciltites for this at all - in fact we found that none of the hotels we stopped at had these facilities so next time we will take a travel kettle. Mind you as a result we crossed the road and went to the bar in between the flats and had a couple of coffees and a lager for less than 5 euros plus a couple of tapas - completly spainish brilliant!

    United States of America, 
  • 9.2
    Perfect

    All staff were extremely helpful and friendly. The hotel and rooms were all very clean. Hotel very convenient for Madrid airport.

    Only food served in hotel is breakfast. There are bars nearby but surroundings might seem intimidating to some people, but we found staff in bars and shop nearby to be very welcoming and friendly.

    United States of America, 
  • 6.6
    Nice

    Just a few minutes walk into Alcala town, but without the parking problems that you get if staying in the centre. Clean rooms, with air- con, pretty much the usual modern "standard" that you will find all over the world, but with a spacious walk-in shower; better than a shower over a bath that most places have. Decent breakfast selection (for a continental, that is) which is available from 7 - 11.

    No bar or restaurant, but there are a couple of bars over the road and plenty of restaurants in town. Bed was a bit hard for my liking.

    United States of America, 
FAQ
Which airport is the closest to Hotel Cisneros?
Hotel Cisneros is located 19 miles from Adolfo Suarez Madrid-Barajas airport.
What is the earliest I can check-in at Hotel Cisneros Alcalá de Henares?
At Hotel Cisneros Alcalá de Henares you can check in from 12 PM till 11.59 PM on your day of arrival.
How far is Hotel Cisneros Alcalá de Henares from the city center?
The city center is located 0.7 miles away from Hotel Cisneros Alcalá de Henares.
Are there any cleaning services provided at Hotel Cisneros?
Yes, Hotel Cisneros provides laundry and room service.
Are there any historical sites close to Hotel Cisneros?
Magisterial Church of Sts Just and Pastor is worth visiting, plus it is set 0.7 miles away from Hotel Cisneros.
How can I spend my leisure time at Cisneros?
There are a bar and entertainment activities provided at Cisneros.
Where can I find Hotel Cisneros?
Hotel Cisneros is placed in the center of the city, 14 minutes' stroll of Madrid's gate.
Can I have lunch or dinner next to Hotel Cisneros Alcalá de Henares?
Guests can visit Casa Arlanza restaurant placed within a 8 minutes' walk of Hotel Cisneros Alcalá de Henares.
How much does it cost to stay at Cisneros?
The price for a room in Cisneros starts at €1632.
Is there any public transport close to Hotel Cisneros Alcalá de Henares?
Yes, there is Paseo de Pastrana-Entrepenas bus stop within 150 feet away from Hotel Cisneros Alcalá de Henares.
Address
Paseo De Pastrana, 32, Alcala de Henares, Spain, 28803
View map
Highlights
TripAdvisor Traveler Rating
read all 218 verified reviews
TripAdvisor Traveler Rating
10of 18 hotels in Alcala De Henares
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 12:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Adolfo Suarez Madrid-Barajas (MAD) 15.7 mi
Train
Alcalá de Henares 1.2 mi
La Garena 1.6 mi
Metro stations
Jarama 9.0 mi
Henares 9.3 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.